Returns

Email naomi@avrilot.com to start a return. Include the order email, the SKU, and whether the box is unopened. We sell listed stock sizes, not custom cuts, so we can take back unused product in original packaging.

Opened or installed blinds come back only if they arrived damaged or we sent the wrong size. Photograph the issue and write Naomi before you ship anything.

Hang with Avrilot installers is a service. If the crew has already hung the windows, that labor is not refundable. Unused extra boxes from the same order still follow the unused-stock rule above.

Refunds go back to the original payment method after we receive and check the return.